Returns Policy

Top10Christmas.co.uk is a product comparison and affiliate website. We do not sell items directly — instead, we link you to trusted retailers such as Amazon and eBay where your purchase is completed.

Because purchases take place on third-party websites, all returns, refunds, and exchanges are handled by the retailer from which you made your purchase. Each retailer has its own policy and procedure, which we recommend reviewing before checkout.

For your convenience, you can find the official return policies of our main retail partners below:

• Amazon UK Returns & Refunds Policy
• eBay UK Returns Policy

If you experience an issue with a product or order, please contact the retailer directly through their website’s customer service channels. However, if you have feedback or notice an error in the product information shown on Top10Christmas.co.uk, please reach out via our Contact Page.

Additional Return Information

Most UK retailers we feature, including Amazon and eBay, accept returns for both defective and non-defective products within 30 days of delivery. Orders placed between 1 November and 31 January usually qualify for an extended 60-day return window during the Christmas period. Returned items should be new and in their original packaging, and are normally sent back by mail using the retailer’s own return label. Top10Christmas.co.uk does not charge restocking fees, and refunds are typically processed by the retailer within around five business days of receiving the returned item.

We aim to keep all product information accurate and up to date, but prices, availability and policies can change without notice. Always review the details on the retailer’s website before completing your purchase.